How Narrowcasting Can Increase Your Readership and Customer Base

narrowcastingNarrowcasting is both a subset and the opposite of broadcasting, which is the wide scale dissemination of content through electronic and traditional media channels, in order to reach a large audience.

Narrowcasting focuses on spreading messages to smaller niche audiences that are defined by their demographic profile, individual preferences and values.

This means you should intentionally target a specific group of potential consumers by giving them customized messages only applicable to their interests or profile. The aim of this is to provoke a direct response from them, be it to purchase your product or perform a specific action (spread your message, donate money etc).

I’ve mentioned this technique in my recent post on The Persuaders, a documentary on how marketing and advertising influences the way we think or see ourselves. In the film’s context, narrowcasting was used in presidential election campaigns to reach potential voters and elicit support for the specific candidate.

Now let’s take a look at how narrowcasting can be used in the context of blogging or internet marketing. This aim of this article is to give you some ideas on how to narrowcast messages to groups of people in order to achieve maximum results.

Narrowcasting V.S. Broadcasting: Three Key Differences

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Image Credit: Danimal_Inc

Let’s start with some obvious differences between narrowcasting and broadcasting, which will give you a good idea on how each method differs from the other.

  1. Content Availability. Broadcast content is available to everyone and people are generally able to access it easily. Narrowcast content may only be made available to a select audience who chooses to receve it.

  2. Target Audience. Broadcast content does not target a specific audience profile and hence may communicate similar messages to multiple demographics at once. In narrowcasting, different messages are disseminated with a clear idea of what audience you are specifically targeting.

  3. Message Relevance. Broadcast content may not be pertinent to the interests of those come across it. On the other hand, narrowcast content is always highly relevant to the user’s interests; not only is the message crafted for a specific profile, users will themselves opt in to receive such messages.


How to Create Narrowcast Channels Through Your Website

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Image Credit: Bleeker St. Station

Both push and pull, narrowcasting is something you can perform on a large scale (ad campaigns targeting different demographics) or a small scale (email newsletter for subscribers). The main aim of narrowcasting is to disseminate a message that is ultra relevant to the audience’s interests or needs.

Blogs are generally regarded as broadcast platforms because anyone who connects to the internet may view it. Your message is openly displayed to all who comes across your webpage and most bloggers do not go beyond a broadcast model.

The additional of narrowcasting options can greatly enhance the benefits you’ll derive from your blog and online business. Just as internet marketers will create multiple sales pages with different copy for multiple visitor profiles, blogs and businesses can extend the depth of their reach by using narrowcasting channels.

Here are some examples of narrowcasting channels you can develop:

  1. Email Newsletters. Opt-in subscription newsletters are a terrific way to expand your website’s reach and are particularly useful if you want to zero in and expand on topics that currently explored on your blog. They are a good add-on for all retail or service businesses and can be used to blast out product updates/special online offers as well.

  2. Premium Content. Provide excerpts of your content in the broadcast channel in order to get people to purchase your premium content in the narrowcast channel. This is often used by academic journals and online newspapers. You can also offer premium content for free as well, in the form of a value add-on for longterm visitors or customers.

  3. Members-Only Networks. Private members-only forums or social networks are a useful way for businesses to leverage the brand interest of existing and potential customers. By providing a channel for readers/customers to provide feedback, you’re allowing them to talk about your brand. This added activity and interaction has the benefit of developing visitor loyalty.

  4. Social Media Mullets. The Mullet is a social media marketing strategy which involves the creation of targeted content away from your main channels, in order to appeal to specific social media websites or communities. Your regular users are not able to access this content as it will only be narrowcasted to social media community.

  5. RSS-Only Articles. This involves the production of content only viewable by users who subscribe to your web feed. This is useful if you want to encourage subscriptions and I do think it can be combined with the mullet for extra promotional strength. Here’s a tip on how to create RSS-only articles.

  6. User-Generated News. Social news elements can be added to existing websites to provide relevant news for the community. Visitors can participate in the organization of content by voting for news which they find interesting. User-generated news and individualized customization will also allow you to promote your site as a resource hub.

The goal is to get people into these narrowcast channels, which will allow you to send out customized messages which are far more targeted and relevant. For instance, you can publish articles on your main broadcast channel and then use narrowcasting newsletters to provide affiliate recommendations or support.

Narrowcasting can also be understood in terms of specialized content development. You can see this in action by looking at most American television networks:

A network, for example, might target young viewers by programming back-to-back futuristic space programs on one night, while on a different night, feature an ensemble of ethnic-oriented programs. This strategy allows the networks to reach the overall mass audience cumulatively rather than simultaneously.

To narrowcast your site audience, simply target several audience profiles and create content which caters to their interests. After which, integrate these content types within your editorial calender and repeat them regularly. Combine them with the narrowcasting channels listed above and you’ll have a usable long term strategy.

Narrowcasting allows you to reach audiences that may not interested in your broadcast content. It’s an effective method to build deeper relationships with your audience and will also help you easily get more readers and customers as well.

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19 Comments - Share Your Thoughts
  • Good post with good tips but I think to implement such a plan will involve considerable research, planning and organization. For super-bloggers with mega traffic, it will probably yield excellent results but I don’t think it will benefit much to an ‘average’ blogger.

  • @Famous Quotes – I agree, for small or even medium blogs, narrowcasting might not yield any results at all. So building up traffic to your blog first is still the key before trying advanced techniques like narrowcasting.

    Maki, you are like a scholar for social media and internet marketing with these recent in-depth exploration of social media topics.

  • bmunch, I thought the same thing about the recent articles. Definitely an awesome read right here.

    I think narrowcasting can benefit the smaller blogger as well. I may be wrong, but it sounds like being niche specific, correct? Like, problogger’s blog is specifically about blogging, so if he talked specifically about blogging and that only, that would be narrowcasting? Sometimes, in the make money online niche, bloggers get a little widespread with their posts and ideas, so narrowcasting would be bringing specific make money online by _____ articles, right? I just want to make sure I’m getting it right.

    Thanks,
    Mike Smith

  • I particularly like the tip about RSS only post. Never realize there is a plugin that can do that. Bloggers can certainly put this into good use.

    Add to the list is podcasts.

  • In my blog, I write articles on how to achieve financial freedom in general but I will occasionally write specific content targetting young urban professionals in my country by providing concrete examples and opportunities which are available locally.

    Do you think this is a good idea, to mix both “broadcasting” and “narrowcasting” content in one website? How does this strategy affect my website’s ability to attract world-wide readers?

    Thanks.

  • I can vouch for the RSS only post idea AND members-only networks.

    For the RSS only:
    I’ve tried it and seen some great results with regular readers subscribing to the RSS just to see what else is in there. After the RSS only campaign I’d say I only lost a few percent of those that joined because they either forgot to unsubscribe or ended up liking the convenience of the feed.

    Member’s Only Network:
    I was skeptical (and a little reluctant) to add a paid members only section to our existing free members website. The community proved me wrong and many ended up joining the paid discussion section even though we had a free one as well. I think it was the privacy, guarantee of attention, and the idea that all serious members were paid members that led to a mind-shift in the user base.

    Great post and to answer your question YES!! I think it is great to experiment with narrow and broadcasting.

  • I think it is difficult for narrowcasting to work for a blog unless you have an editorial calendar. It is mentioned here in Maki’s and he has written a post about it before. Having an editorial calendar will help you plan marketing events around your blog, and this is where narrow casting can work really well. Its a way to reach out to specific market segments and convert potential customers who have been hovering around your blog for a while but have not been “bought” yet. Its all about being relevant to them.

    Another great post Maki! :)

  • All the ideas for narrowcasting are great. These are good alternative ways to monetize a blog. Some will need some extra effort to set up and keep the readers interested.

  • Maki,

    I think the key is to work with your blog and also including some of your ideas on narrowcasting.

    This is a very well detailed post.

    Thanks!

    Gisele

  • Very nicely written and I can only add that when targeting a narrow niche it takes a bit longer to build a following but it is surely a lot more rewarding :)

    Alex

  • This is an interesting concept. I can see the potential networking possibilities [especially for blogging] that targeting a specific group out of your audience that have a particular common interest affords. Thanks for the tips…I have to go ruminate on them now.

  • Maki on December 13th, 2007

    @bmunch

    Thanks… I hope I’m not making things to difficult to understand for everyone. :)

    @Mike Smith

    I suppose you could call that narrowcasting but the definition I’m using here deals more with limited broadcasting… email newsletters are probably the best example of a narrowcast because a channel not accessible by everyone. These channels provide you with extra monetization potential.

    If you’re subscribed to some internet marketing newsletters, you’ll see this most clearly… they use the newsletter to promote all sorts of stuff: joint ventures etc.

    @Hendry Lee

    Yes, podcasts can also be considered as a narrowcast channel as well. ^_^

    @ Fitz

    Yes, I think you could possibly create a editorial schedule whereby you’ll only post about local opportunities on a certain day.. so readers know what to expect and those not interested can ‘tune out’ on those days. Alternatively, you can create a social network or forum (if you have the readership) in order to focus a little more on a specific user profile (local readers/visitors).

    @whydowork

    Thanks for the feedback. Members-only forum and paid forums especially tend to remove a lot of tire-kickers… members who sit around and don’t do anything.

    @ Ivy

    Good points….narrowcasting can still work if you provide a newsletter too, which is something I will set up on Dosh Dosh soon. :)

    @ jblu and Gisele

    You’re welcome.. I’m glad you found the article useful.

    @ Everyone else

    Thanks for the comments, y’all. :)

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